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To continuously improve customer satisfaction, we provide user-centric tools and services to deliver an uninterrupted collaborative experience between mtu and its partners and customers. The digital solution unlocks the full potential of the MTU system in many areas, from proactive incident prevention and intelligent troubleshooting to instant troubleshooting support and maintenance planning. stay smart.
mtu Go! Care is a multifunctional mobile application for field workers. The app provides critical information before employees arrive on the scene, helps employees get the job done through paperless processes, and makes sure everything goes quickly and smoothly, thanks that simplifies the employee’s task.
• Field service: The service technician receives an overview of his or her entire assignment, including a preventive ticket (requires automatic maintenance, for example after a certain number of operating hours) and a ticket fix it (prompt the technician to fix the error).
• Instant risk assessment: mtu service staff can conduct on-site assessments of clients’ workplaces through a paperless process, as
well as check and record all information come back safely.
GENUINE SPARE PARTS
To ensure your equipment is always up and running, choose
genuine replacement parts
To give your equipment a long and productive longevity, it is important to choose a reliable partner. Only mtu-certified Technicians know how to get the job done using proven service methods, mtu-specified maintenance schedules and OEM genuine parts. From preventive maintenance to complete overhaul, mtu is truly a partner for your engine’s lifecycle. Whatever level of support you need, our global network of factory-trained professionals knows all about your equipment and is ready to prepare a customized plan to maximize performance and minimize lifecycle costs.
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